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Checkout our guides to assist you in running your Minecraft server.
How to access your server's files (using FTP)
Using FTP, you can easily access and alter your server files quickly. You can use an FTP client such as Filezilla or WinSCP to fulfil this action. Filezilla and WinSCP are programs that allow you to edit your server files as if the files were on your PC.
What are Dedicated IPs
A dedicated IP means you have the port 25565 meaning that when users join your server they do not need to add the port at the end. They just have to connect with 18.104.22.168 rather than 22.214.171.124:25585, for example. We offer Dedicated IPs for $3 per month as an addon to all services. If you have a Premium 5GB server (or higher) you get this included for free! Simply check the box at checkout.
How to connect a domain to your server
How to connect your server to a domain: Before we start you will need a domain. You can purchase a domain from registrars such as Namecheap or GoDaddy. Visit your domain provider and locate the "Advanced DNS Zone". It may be called "DNS Zone" or "Advanced DNS", or anything similar. If your server has a Dedicated IP (has the por
How to add sub-users to your server and Multicraft role permissions
Ask the user to register on https://mc.pebblehost.com/site/register Navigate to the server you wish to add them on On the left-hand side click 'Sub-Users' Enter the user's username into the empty box (if they bought their own server or had an account when we used Pterodactyl then their username is their email) Set the users permissions ![
How to change your server's version/JAR File
If you want to use a custom JAR file which isn't on our JAR file list then feel free to add it by following these steps:
What are PreInstalls and How do they work?
This article should explain what the PebbleHost PreInstalls are and how they work so that you understand how to use them correctly. PebbleHost PreInstalls The Preinstalls are modpacks or server versions that can be easily installed with a few clicks. The full list can be found on the panel if you go to the sidebar > Advanced > PreInstalls If you are on a Premium Service then you get full access to these and can use them whenever you want. If you are n
How to install & configure LuckPerms
What is LuckPerms, and why should I use it over PermissionsEx / GroupManager? LuckPerms is an advanced, flexible, modern permissions plugin that allows you to configure exactly how you want your server to work. You should use it over PermissionsEx as PEx is currently unmaintained, and the author recommends you use LuckPerms instead. How to install LuckPerms Download the latest vers
How to make a timings report with PaperSpigot
Timings reports can be very useful in detecting what is causing lag on your server. It identifies lag in your world and plugins. Once you identify what is causing lag you can then resolve the issue. Whilst it may sound like a complicated task, taking a timings report is quite easy!
Multiverse is a spigot plugin that allows you to create, import, use, and delete worlds. It can also control mob spawning and use custom world generators if you want a flat or empty world. Installing Multiverse Download the plugin from https://dev.bukkit.org/projects/multiverse-core Log into your server via FTP. Browse to the plugins folder on your server and upload the JAR file. ![Uploadi
How to install forge
You will need to install forge to use mods on your server, if you're looking to install a modpack there is a video tutorial on this. First, download the installer version of Forge from https://files.minecraftforge.net/, making sure to select the Minecraft version you wish to use. Select the installer version Do
How to set up Votifier
Votifier is a plugin which allows players on your server to receive rewards when voting on server list websites. To set up votifier on your server simply follow these steps. First, download the latest version of Votifier and upload it to the plugins directory on your server. Next, restart your server to generate the configuration files so that you can configure Votifier. Then, navigate to the folder: /plugins/Votifier/ and open the config.yml file. Now, edit the settings in the file to
How to protect your Bungeecord server against UUID Spoofing
There is an exploit with Bungeecord which allows users to spoof your UUID by pretending to join as you using a separate Bungeecord instance. To fix it, you need to install one of the following plugins on your non-Bungeecord servers: BungeeExploitFix: https://www.spigotmc.org/resources/63280/ IPWhitelist: https://www.spigotmc.org/resources/61/ Proxy Fix: https://www.spigotmc.org/resources/55518/ Here are instructions on how to install each of the above plugins. You only need one.
How to enable /restart on your server [and how to enable daily restarts]
Recently we have added the ability to use /restart. We did not add this before due to the use of scripts, but now you can enable /restart via Multicraft. We also have a plugin to allow you to easily automatically restart your server daily and notify users beforehand.
How to change your servers icon
Before we start, you must take note that your icon must be 64x64 pixels in size, else it will not work. You can check the size using Microsoft Paint or various free online services. Rename your logo/icon to 'server-icon.png'. If your icon isn't a .png file to begin with then use an online converter. Access your server files via FTP Upload the icon to the root directory (which is the folder you're in when you open FTP) Resta
How to allow Cracked Clients into your Minecraft Server
A Cracked Client means someone is using a non-premium Minecraft account using a service such as Mineshaft. This means people do not need to buy Minecraft. Access your server's FTP. Edit the server.properties file
How to install plugins
Here's a guide on how to change your server version. Download your desired plugin (common plugin websites are https://spigotmc.org/resources and https://dev.bukkit.org) Open your server's files (here's a guide on how to do this)(ht
Choosing a Server Version
This guide can hopefully help you understand what the Different Server versions do, how to setup your own custom jar file, and what we recommend that you run on your service to get the best performance. PebbleHost JAR Selector The JAR Selector on our Panel can be intimidating as there are lots of options, We will break down the main options for you and explain what they do, how they operate and what might be best for you. The options that we list in our Selector are as follows. Vanilla Mi
How to set up BungeeCord
BungeeCord is a server proxy that allows you to connect multiple servers together into a network. BungeeCord can be confusing to set up for people who have never set it up before, but follow this guide step-by-step and you'll have it done in no time. Bungeecord requires you to have 3 services purchased to be effective. One service must be for BungeeCord by itself. BungeeCord cannot host a gamemode/hub of its own. Bungeecord only needs 1GB, it would be a was
You may have seen the Automatic Backups option at checkout or wondered what it means and how our Automatic Backups work, this should clear up any queries or questions. We take backups of your service automatic every day at midnight at the time of your server, this means that if something goes wrong, you can contact us and we will have a copy of your service files. The Automatic Backups option, gives you access to those backups for however many days you choose. For example, if you chose the
How to set up Dynmap
Dynmap is a google-maps like software that runs on your server and allows you to have an overview of your server's worlds. To install this handy tool, follow these simple steps. Download the version of Dynmap that matches your server version from this link and upload it to the plugins directory on your server. Uploading Dynmap(https://storage.crisp.chat/users/helpdesk/website/0c60d56b-08c4-4ff8-b05a-d4c06c64b63a/16b2e92a-091d-46ec-ab54-dc34
How to obtain your purchased backups
All premium services come with free backups (7 days), and for budget services, you can purchase backups as an addon. However, you cannot access the backups directly from our Multicraft panel. For the safety of your backups, we store them on a separate machine, and we obtain them for you upon request. To request your backup, simply open a ticket using the link at the bottom of this article. You will need to provide the Server ID and confirm that you're okay with the server files being overwritten
How to change your server MOTD
The MOTD (Message of the Day) is a feature in Minecraft allowing you to show a message on player's server lists. If you use a server version which supports plugins (Bukkit, Spigot, etc.) then it is recommended to use a plugin such as ServerListPlus to allow you to format your MOTD using '&' codes and to change the MOTD without a restart. Download ServerListPlus from Spigot using this link. Make sure to download the correct version fo
How to allow multiple Minecraft versions on your server
To allow more recent Minecraft versions to join you need to install the plugin ViaVersion.
What Thermos is and how to install it to your forge server
Thermos is a version of forge that allows you to run bukkit plugins on a forge server. Now, normally, it is not possible to do this, however with the use of Thermos you can install any bukkit plugin. Find out what forge version you're using. While forge does use a specific minecraft version, each update has a specific version for forge in itself. You can usually tell which version of forge it is within the forge file name, as you can see in this image: !(https://imgur.com/v5SCf
Reading and understanding crash reports
Things may not go as expected and your server may suddenly crash unexpectedly. To help you locate the issue, make sure to read through this guide. If you are still stuck then don't hesitate to open a ticket where one of our Support Team members will assist you. If your server crashes and says "Your server has been stopped automatically due to it using in excess of 350% CPU usage for a prolonged amount of time." then, as stated, your server is using a large amount of
What do the Minecraft gamerules mean?
Minecraft has a set of gamerules which can alter the way a server works. Gamerules can alter multiple game mechanics, a full list can be found below. Gamerules can be altered using the command /gamerule .
Pre-generating and Trimming Worlds
Pre-generating chunks is a useful technique for servers to help reduce the server load in the future. In Minecraft, chunks generate as players walk around the world to new places. By pre-generating the chunks, your world will already be built and the server just has to load in the data rather than creating it. It is recommended to do this with only you online as it does cause major lag and resource usage whilst in progress but reduces the load afterwards.
Using the Multicraft Preinstaller [Premium servers]
All our Premium Minecraft plans come with access to our modpack and build pre-installer for free! Our pre-installer offers access to various modpacks and builds to use on your server.
Why do I keep running out of memory?
Types of Memory In Java there are two different types of memory: heap memory, and metaspace memory. Heap Memory is the main memory used to store your plugins, world data, mods, etc. Therefore, the more worlds and plugins you have, the more Heap Memory you need. Metaspace Memory is the memory used to store classes that will be frequently accessed, for example it stores functions that can be called on Players, but the actual player's data is not stored in Metaspace. While Heap Memor
How to change your Multicraft password via the Billing Panel
It happens; people forget their passwords. But don't worry! If you have forgotten your password to our Multicraft panel then you can change it in seconds through the Billing panel. Go to the "Services" tab at the top of this page and click "My Services," Select any Minecraft service, On the left-hand side, under "Actions", click "Change Password," Enter a new password that matches the password requirements. In case you ever get stuck, you can use this GIF below to aid you! !(https:
How to set up scheduled tasks
This guide will show you how to set up a scheduled task, to make Multicraft run a command at a predetermined interval. Setting up a scheduled task Open your server in Multicraft and select Advanced > Scheduled Tasks on the side-menu. Go to Scheduled Tasks in the side-menu of Multicraft Select New Task on the side-menu. Configure the settings as described below Create the task !(https://sto
What does "Suspended - Offline" mean?
If your service says "Suspended" on the Billing Panel or "Suspended - Offline" on Multicraft then there is an issue that needs to be resolved before bringing it back online. Please make sure you have checked the following: **If you are unsure of why your service is suspended, feel free to open a ticket and we
Uploading Your Own World
Please ensure your server is offline throughout this entire process. Deleting your original world Log into your servers files via an FTP program such as FileZilla. If you're unsure how to do so we have a guide you can follow here. Look for the folder named "world". Depending on your server version it will either have one world folder for all dimensions or multiple folders for each dimensio
How to set up our automatic redirects
What are automatic redirects? Automatic redirects allow you to make it so that if somebody types your minecraft subdomain into their web browser they are redirected to your site. Example If you have the subdomain play.example.com and a website accessible at example.com, you can use this feature to make it so that if a user types play.example.com into their web browser, they are sent to example.com How to set redirects up Firstly ensure you've followed our domain setup gu