Thank you for choosing PebbleHost for your Ark Survival Evolved server! You'll need to follow a few steps to allow users to join your Ark server via the Epic Games launcher.

Mods are not supported on the Epic Games version so if you have any mods enabled your server will not be compatible with the Epic Games edition.

How to configure server for joining

Firstly, you will need to make sure there is no server password enabled on your server - an admin password is fine but the Epic Games version, at the time of writing this article, does not support joining Ark servers with server passwords directly.

Next, you will need to enable Crossplay in the dropdown, as seen below. This adds the -crossplay command line to your Ark server.

Finally, just reboot your Ark server to apply those changes!

How to join in-game

The epic games version does not yet have an easy way to join by IP so you will need to do the following to join your server:

Go to Host \ Local in the menu

Click on Play Single Player to go into a single-player game

In the single player game, hit Tab to go into the console.
Type open <server IP>:7777. You can find the server IP on the main page of the server on our gamepanel, but you need to change the 27015 port (which is the Steam port) to 7777 which is the direct game port.

If all goes well you should be able to join the game!

If you get an error that says Connection error - Invalid server password (Empty Password Field) this means you have not properly set the server password to empty - make sure there aren't any spaces in the box or anything like that. You can also double check the ShooterGame/Saved/Config/LinuxServer/GameUserSettings.ini file to make sure ServerPassword at the top is empty.

If you have any trouble please feel free to contact our support!
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