Using FTP, you can easily access and alter your server files quickly. You can use an FTP client such as Filezilla or WinSCP to fulfil this action. Filezilla and WinSCP are programs that allow you to edit your server files as if the files were on your PC.

Step 1. Installing an FTP program:

Firstly, you need an FTP program to connect with. We recommend Filezilla or WinSCP as they have the best features.
WinSCP Download (Windows only): https://winscp.net/download.php
Filezilla Download (Windows, Mac): https://filezilla-project.org/download.php
When downloading make sure you install the Client version, not the server version. Additionally, when installing them, ensure to decline any special offers or sponsored software.

Step 2. Obtaining your FTP details:

Before you can start using your FTP client, it needs to know where to find your server files. To get your server's FTP details simply follow these steps:
Log-in to your Multicraft account.
Go to the 'Servers' tab and select the server you wish to access.
On the left-hand side select 'FTP File Access':

The details given here are what you would use for any FTP Client


Step 3. Setting up FTP with WinSCP:

If you use Filezilla you can go straight to Step 4.

When you open WinSCP a dialogue box will open asking you to enter your login details. Select 'New Site' on the left-hand side.
Set the 'File Protocol' to 'FTP' and the 'Encryption' to 'TLS/SSL Explicit encryption'.
In the 'Host Name' box enter the 'FTP Address' from Multicraft.
Keep the port set to 21!
Enter the Username found on the Multicraft page. This is usually your email followed by the server ID.
In the 'Password' box enter your Multicraft password.
Here's an image to show where each Multicraft value corresponds to:

From here, select 'Save' and enter a name for your server.
Select 'Login' and roam your server files.

Step 4. Setting up FTP with Filezilla:

If you use WinSCP please go back to Step 3.

Open Filezilla. On the top, you should see a 'Quick Connect' bar.
In the 'Host' box enter the 'FTP Address' from Multicraft and set the 'Port' to 21.
Set the 'Username' to the 'FTP Username' from Multicraft. This is usually your email followed by the server ID.
Enter your Multicraft password into the 'Password' box.
Here's an image to show where each Multicraft value corresponds to:

Select 'Quickconnect' and roam your server files.

If you're unsure feel free to checkout our video guide below!

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